The Queensway Mattress promise is simple, our goal is to make certain that you are happy and comfortable in the purchase(s) you have made with us for the lowest price possible. Queensway Mattress is a family owned business that has been within the mattress manufacturing industry for nearly 30 + years! The year 2016 was the year we decided the market is in high demand for a mattress retailer that provides ultimate quality mattresses within the economical pricing range. Due to years of experience within this industry, we have formed solid friendships with many local and national manufacturers that help provide us this opportunity to manage lowest possible pricing for our customers. To rest assure that you are getting the finest quality product, at the best prices, we back our merchandise with a lowest price guarantee (for 60 days). Additionally, Queensway Mattress exclusively sells products that are supported by one of the most reliable warranties available. Working closely with local suppliers, means we have quick access to out of stock items; which helps us speed up delivery times. At Queensway Mattress, we take pride in our unsurpassed customer service. We are confident that you will be satisfied in your experience!

We guarantee the lowest price! If you find the same merchandise at a lower price, being offered by another retailer, we will match and provide an additional 10% off. (See below for price match terms/conditions) * The merchandise must me the same brand, model, and size * You must be able to provide a published price (dated within the limited 60 day period) * The retailer offering a lower price must be an authorized dealer located in the same trading vicinity * Price match guarantee is not valid to: advertising errors, free gratuity offers, liquidated/clearance offers, items sold “as is” or refurbished, returned items, floor models, internet offers, and/or out of business sales

To ensure your positive experience with Queensway Mattress, we guarantee the quality of our sleep sets with the promise to replace or repair any product that fails to live up to our high standards. Our primary supplier is a local manufacturer that has been operating in Toronto, ON Canada for the past 20 years. They are a family run company that understands your needs. If you are unsatisfied with your product, we are happy to facilitate on your behalf with the manufacture to remedy any qualms you may have with your purchase. Please take the time to read over the warranty guidelines below.

The following circumstances and items are covered under your warranty for the duration of your warranty period; Mattress: Loose or broken coil/wireExposed coil/wire protruding through the fabricIndentations/sagging of 2” or greaterInternal upholstery and/or textile defects (not including external fabrics) Boxspring: Splits in the wood frameNoises (squeaking, rattling, etc.)Loose or broken beams, center support rail, and/or module wireCompression of modulesUnstapled modulesIndentations/sagging If a manufacturing defect (product failures due to defective materials or workmanship) that is covered under warranty occurs during your warranty period, our suppliers will repair or replace (at their discretion) the defective product within a reasonable period of time.